Cancel Order


We can cancel the order for you if you contact us (service@joshaper.com) in time after your purchase.

1. If contact us within 2 hours after your payment finished, 10% of the order total will be charged as transaction fee. 

2. If after 2 hours, 20% of the order total will be charged as transaction and handling fee. 

3. Once your order has been shipped out, we will be not able to cancel it for you.

All rights to interpret are reserved by joshaper.com

Note: If requesting for repair or exchange or cancel your order, you shall firstly contact us by service email: services@joshaper.com. We will not provide any exchange, return or repair service on returned hair extension without our permission, and all loss will be afforded by customers.